Cynthia serves as an arbitrator on the American Arbitration Association’s Employment Panel of Arbitrators. Cynthia’s AAA profile can be found by logging into the AAA site and searching by Cynthia’s last name. If interested, please go to www.adr.org.

Cynthia also serves as an outside, independent workplace fact-finder and investigator, drawing on her many years of investigating countless high-value workplace matters to effective conclusion in her outside/inside counsel roles and as an impartial, independent fact-finder. At Intel, Cynthia managed teams of internal HR investigators in Asia and the U.S., developed and delivered investigation training and worked closely with internal audit and security investigators on a variety of challenging compliance matters.

Cynthia recognizes that promptly, thoroughly and competently investigating internal workplace matters is critical to the successful management of any business. While some investigations are legally mandated, other fact-finding helps management proactively identify and remedy budding legal, ethics, compliance and human resources problems.

Just as with mediation, effective fact-finding begins with choosing the right investigator/fact-finder for the given situation. Sometimes well-trained in-house personnel are perfectly situated for the task. Sometimes a company’s regular outside counsel is the right resource. But in many situations, an employer should engage a fully neutral, third-party fact-finder to conduct the investigation or work collaboratively with company personnel.

Cynthia offers her years of experience as an in-house investigator/manager, outside counsel investigator and third-party neutral fact-finder. She has investigated and/or supervised investigations of hundreds of workplace matters, including alleged misconduct related to 1) ethics and compliance; 2) harassment; 3) workplace violence; 4) discrimination; 5) favoritism; 6) termination and promotion; 7) wages and benefits; and many others.

While Cynthia handles this full range of issues, she provides particular value as an investigator/fact-finder in matters that are 1) complex, including potential class actions; 2) potentially high-risk; 3) cross-border; and/or 4) culturally diverse. As a former CCEP (Certified Compliance and Ethics Professional) who has worked extensively with corporate auditors and security officers, Cynthia also specializes in collaborative work on matters alleging violations of Sarbanes-Oxley, Foreign Corrupt Practices Act and other corporate compliance issues.

Cynthia knows that by their nature, effective investigations can be time-consuming and expensive. She therefore works with her clients to design the most cost-effective fact-finding engagements and goals possible. When complex matters require multiple fact-finders and/or a multidisciplinary team, Cynthia effectively partners with other experienced, neutral investigators and experts.